To return or exchange an item, please get in touch within 30 days of purchase. Ensure the item is in its original condition and packaging. Please note, all discounted items are final sale.
If eligible, ship your unused item back to us at the address below. Please use the original box and packing materials. You are responsible for return shipping costs. Write the PO# from your receipt on the outside of the box for a smooth process. Fancyfix may refuse returns that don't meet these requirements. For questions, Please email us.(Monday to Friday, 9am-5pm PST).
We are currently unable to accept international returns and exchanges. In the event that the express carrier is unable to contact the customer, the customer is responsible for the cost of retaining or returning the goods.
Refunds to Artscape will be processed within 10-15 business days of receipt. Refunds can only be made in the form used for payment.
Once an order has been submitted, we cannot cancel or modify the purchase.
To:Fancyfix Returns / Address:201, Building 1, No. 33, Xincheng Road, Hangzhou, Zhejiang, China / Tel:+86-18958780539


If you have any questions please contact us, we will get back to you in 1-3 business days!