Shipping Policy

Order Cancellation

Orders are processed automatically. We cannot guarantee that cancellation requests can be accommodated after an order has been placed.

Processing & Shipping Time

Orders are processed and dispatched within 3–5 business days. Delivery time depends on the carrier, destination, customs processing, weekends, public holidays, and other circumstances outside our control. Delivery dates are estimates and are not guaranteed.

Shipping Areas

We currently ship to North America and Europe.

Free Shipping

Your first order ships free. After that, shipping is free on orders of US$49 or more.

Customs Duties

Any applicable duties, taxes, or import charges are the responsibility of the recipient.

Address & Contact Verification

Please verify your shipping address, phone number, and contact details before placing an order. Delivery failures caused by an incorrect address, unavailable recipient, refusal, or unclaimed parcel may not be eligible for compensation or refund.